Refund policy

📦 Return & Refund Policy

🔄 30-Day Return Policy

We offer a 30-day return policy, which means you can request a return within 30 days after receiving your order.

To be eligible for a return, your item must be:

In the same condition as received
Unworn or unused
With original tags attached
In its original packaging
Along with proof of purchase (receipt or order confirmation)

To initiate a return, please contact us at:
📩 megasajjadwork@gmail.com

📍 Return shipping address will be shared after your return request is approved.

Once your return is accepted, we will provide:

Return shipping instructions
Return address details
(If applicable) return label

⚠️ Items sent back without prior approval will not be accepted.

🚨 Damages & Issues

Please check your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately so we can resolve the issue quickly.

🚫 Non-Returnable Items

Some items cannot be returned, including:

Perishable goods (food, flowers, plants)
Custom or personalized products
Personal care and beauty items
Hazardous materials, flammable liquids, or gases

We also do not accept returns on:

Sale items
Gift cards

🔁 Exchanges

The fastest way to get the item you want is to:

Return the original item (once approved)
Place a new order separately

🇪🇺 European Union Cooling-Off Period

If your order is delivered within the European Union, you have the right to cancel or return it within 14 days, for any reason.

Conditions remain the same:

Item must be unused
With tags and original packaging
Proof of purchase required

💳 Refunds

Once we receive and inspect your return, we will notify you about the approval status.

If approved:

Refund will be issued to your original payment method
Processing time: up to 10 business days